REPLY: Traffic is formal message traffic between two or more points. It is usually delivered to an addressee in a printed or written record form. Information, on the other hand, is in the form of informal and second-hand reports, observations, and intercepts that may be of interest or value to the officials involved with the incident. Much can be learned by assigning operators to listening for information, writing it down, and forwarding it to the EOC operations section.
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