During a major incident, a county RACES officer tried to reach an adjoining county Radio Officer without success. When asked if he had contacted that county's disaster director, he admitted he had not. The mutual aid might have been forthcoming if the chain of command had been followed.
In another incident the Radio Officer bypassed the agency official, went direct to the other Radio Officer and stirred up a hornets nest in the process when the authorizing official discovered his RACES unit was involved without his knowledge. While situations vary, and events change, it seems wise to be sure your Radio Officer understands your policies and procedures.