Part of the value of training is that it alerts the manager to these types in advance so adjustments can be made (including specialized training) as appropriate. The aversion to training by many people is natural for several reasons. Perhaps another term should be used to emphasize that what is needed and beneficial is simulated emergency activity on an on-going basis. This insures that the practices and mindset so vital to emergency operations become second nature and automatic.
That's the essential difference the Radio Officer or Emergency Coordinator looks for -- the operator whose participation and natural abilities are those that develop from actual participation and time in service.
---Cary Mangum, W6WWW