The following is from WICEN.037, Training and Certification Part 1/3, dated 7/11/93:
"It is only under a reasonable level of stress, provided by proper exercises, that we can determine if our operators will put into practice the theoretical processes we have attempted to install. In addition the need to work with personnel from outside of WICEN will extend the skills of our operators."In every day life we speak naturally and in the event of any misunderstanding, can automatically correct them effortlessly. Much of this correction is from the feedback received from the recipient. In an emergency situation this feedback path is attenuated or non-existent.
"Much of our communication in everyday life is of a nature that expresses feeling and emotion, not exact, specific and without unambiguous meaning. In the emergency context we must first convert our communication skills to meet the need for these 'unusual' requirements if we are to meet the requirement for rapidity, accurate understanding by recipients under stress. If we do not, the consequences for our clients, and for our operators, are likely to be serious."
Quotes from a 1994 packet post from N6VZT with the Orinda Fire Protection District General Information Sheet of October 9, 1993, part 4 of 4, which described the Orinda Amateur Response Team.
"Team responses: to insure reliable and timely responses we developed presumptive responses (e.g., shaken out of bed by an earthquake), added the team to fire district run cards for 3rd alarm fires and other special responses (e.g., HazMat, multi-casualty accidents, etc.)."Since its inception, the team has worked local fires, search and rescue incidents, SWAT (hostage) incidents, the Loma Prieta earthquake and the Oakland Firestorm, and they won the Governors' Award for Disaster Preparedness in l991.
"I attribute the success of this program to getting amateurs involved from the start, relevant and continuing training, and of course, use in actual emergencies. It's those call-outs which fuel the fires of interest in training.
"In closing, a properly designed amateur program can free sworn public safety personnel from many logistics functions beyond merely operating radios, which leaves those personnel free to do what they do best...concentrate on saving lives and property."