As the Inland Region Chief ACS Officer, the area of Bill's volunteer work includes 35 counties totalling 72,080 Sq. miles with a population of 5,088,944 (last census). While in the private sector he installed many of the systems he writes about in this article.
[Caution: these weaknesses usually only appear during an emergency or incident. Unless specifically designed to identify communications weaknesses, an exercise will most likely miss it.]
- Most Public SAFETY agencies have several communication means that they rely on during both local and regional emergencies in their Emergency Operations Centers (EOC's). Public SERVICE agencies, such as the Red Cross, will have only one or two in comparison.
- Telephones for both voice and data (fax) are most prevalent. Usually there are several lines on the basic telephone system as well as direct lines for voice only between permanent county EOCs within a state or region.There are the phones which rely on microwave radio systems either through standard vault and tower systems (voice and data) or satellite systems (voice only as doppler shift almost eliminates data).
- Phone systems have the usual problems we have experienced or heard about:
- Massive overloading by people making welfare calls in the area of the incident is a major problem.
- Phone lines seem to catch the worst in the immediate area of a large scale incident.
- Both wire or fiber optic lines break, burn or get shorted by fire, flood or earthquake.
- Microwave system antennas seem to get knocked out of alignment by quakes and very dense smoke can cause distortion or attenuate the signal as to make the system unusable. Intense rainfall will cause "rain fade" and there goes the microwave signal again. Since the satellite systems use microwave they are susceptible to the same problems as standard microwave systems.
- Massive overloading by people making welfare calls in the area of the incident is a major problem.